Company Profile

Thomson Catering Services Pte Ltd started in 1969, serving the construction, manufacturing and petro-chemical industries. Started by a humble family, the third generation caterer commenced operations on the oil-refinery island collectively called Jurong Island. Through the word-of-mouth recommendation and support of faithful clients, our family-run catering operations started taking on more food service projects.

With the second generation Management team, our catering business flourished from 1987 when Jurong Island, Pulau Sakra and Pulau Seraya were collectively developed by JTC and EDB into a petro-chemical hub. Jurong Island is an amalgamation of a cluster of 7 small-islands. As a result, many multi-national companies moved to Jurong Island to provide infrastructural construction for this massive industrial hub.

In 1998, Thomson Catering grew to a business corporation company, Thomson Catering & Enterprises Pte Ltd. At the same time, we also attained ISO 9002:1995 certification.

Many projects were secured which include Chiyoda Corporation, Exxon Mobil Chemical, Penta-Ocean Construction Company Limited, Chevron, Obayashi and Plant Engineering Construction Pte Ltd to name a few.

 

With the increased capacity to serve and to provide a wider variety of food & beverage choices to our clients, Thomson Catering expanded its core business from catering services to restaurant & cafeterias management.

In 2003, we were awarded the ISO 9001:2000 certification. We are now recognised as a very customer focused caterer in the management and daily operations of providing canteen and catering services. As a group, we are also HACCP and bizSAFE3 certified.


Today, after more than 42 years, Thomson Catering is proud to have our new Halal Certified central kitchen and the production support of new semi-auto food processing machines to boost both of our food preparation and packaging process to meet increasing catering demands.

We are now more efficient in providing a Buffet for All Occasions with a faster response and delivery time (being located near Jurong Island) thus ensuring that meals are delivered warm to our customers. This is also in-line with NEA's food safety practices and recommendation of '4 hrs Food Consumption Timing'.  By abiding with the strict guidelines from NEA, the central kitchen has achieved 'A' Grading. 

Our Credentials

Vision, Mission & Values

Vision

To be customers' first choice when it comes to catering and canteen services.

Mission

To deliver high quality food & services to meet customers’ expectation.

Values

Thomson Catering is committed to the following values:

  • Quality Assurance
    We believe in quality over quantity as we know that you want only the best for your meals, events & celebrations.

  • Service Foremost
    "Customers always comes first" thus we are committed to delivering your buffet & meals on time and attend to any email enquires within 24 hours or the next business day.

  • Cleanliness Always
    In line with our Quality Assurance, our food are hygienically handled by our trained staff in our state-of-the-art central kitchen and canteens.

  • Value for Money
    With quality food & services, we offer our customers value for money meal & buffet packages.

We strongly believe in closely following the Food Hygiene Guidelines as advised by the National Environment Agency (NEA). This has earned us the 'A' Grading for our Central Kitchen at Jurong Food Hub.We support the Ministry of Manpower's The Workplace Safety and Health Act (WSHA) - a work-safe and food hygiene program to ensure that there are proper food quality control systems implemented and also provide a work-safe environment for our staff. We are also HACCP and bizSAFE3 certified..   HACCP (Hazard Analysis Critical Control Point) is the systematic preventative approach to food safety. It addresses physical, chemical, and biological hazards as a means of prevention rather than finished product inspection. This, together with the ISO certification, has helped Thomson Catering as a group, to maintain high standards of food preparation for our customers.

Our Strengths

Size

  1. Favorable Economies of Scale
  2. Organized and Centralized Control
  3. Customization of services

Efficiency

  1. SME with quick response dynamics
  2. Affordable pricing
  3. Owner-managed business for better flexibility

Customer Service

  1. High customer loyalty
  2. Strong relationship with different clients
  3. Value added services

Track Record

  1. Good track record with NEA & Client
  2. Quality food served
  3. One-stop specialist in food service

 

 Our Milestones

FAQs

Frequently Asked Question

  • 1) What is the minimum order required? Ans: Minimum amount for buffet orders is $360.00 on food. Transport charge & prevailing 7% GST applies to the total food amount.
  • 2) How many days in advance should I place my order? Ans: At least 3 working days. *Subject to availability, please call our sales consultants at +65 6265 7532.
  • 3) Can I change the details of my order after confirmation? Ans: Yes. We encourage customers to give us at least 2 working days of notice for changes to the menu, to ensure that there are sufficient supply stock. Please contact our friendly sales consultants for assistance.
  • 4) Am I able to change some items in the menu? Ans: Yes, at Thomson Catering we wish to provide customer with the flexibility to customize their own menu for any special event. Please contact our friendly sales consultants for assistance.
  • 5) What is the amount of food portion do you provide Ans: To avoid disappointed guests due to providing for insufficient food (good food always run out fast), its advisable to cater according to the number of guests invited / attending the event.
  • 6) Do you supply additional tables and chairs? Ans: Yes. You may find these items and the respective additional charges after each menu package.
  • 7) Are there any transport charges? When do you waive the transport charges? Ans: Transport charges are as follows.
    i) $40.00 for a 2-way round trip.
    ii) $30.00 for a 1-way trip.
    Transport charge is waived for orders above $1,000.00 on food orders only. *Not valid for catering orders on Jurong Island and during peak festive periods.
  • 8) If I require an early breakfast eating time for my event, are there any additional charges? Ans: Our earliest delivery will be at 8am. An additional charge applies for orders to be delivered earlier than the stated time on the order confirmation. *Please call our sales consultants on the respective surcharges.
  • 9) If I want to end my event late, are there any additional charges? Ans: Latest collection time is at 10pm. An additional charge of $50.00 applies for every half an hour extension.
  • 10) Do you provide service staffs, chefs or bartenders? Ans: Yes. You may find these items and the respective additional charges after each menu package. For more details or clarification, you may call our sales consultants.
  • 11) Can I place a tentative booking? Ans: Yes. But a signed order confirmation is required at least 7 working days before the event.
  • 12) Are there any discount? Ans: Do visit the Promotion page on our website regularly for updated promotions or special monthly offers.
  • 13) How do I place my order? Ans: You may place your order in 3 simple ways:
    i) Through our website by completing the 4 easy steps.
    ii) Email your order to sales@thomsoncatering.com.sg. Remember to include your contact number and wait for a sales consultant to confirm your order. 
    iii) Call our sales hotline @ Tel: +65 6265 7532 to place your order.
  • 14) What are your payment terms and the mode of payment? Ans: Either by Cheque / Cash / Visa / MasterCard.
    i) For cheque payment, please make it payable to "Thomson Catering Pte Ltd"
    ii) For cash payment, please prepare the exact amount to pay our delivery person in-charge on the actual day of the event. 
    iii) For credit card payment (above $300.00), please provide us your card details to our sales consultant at least 3 days before the event. Payment will be processed prior to the event date and the payment receipt will be handed to you on the actual day.
  • 15) Are there any cancellation charges? Ans: Yes. A 50% cancellation charge applies for notice given less than 3 working days before an event. 100% charge applies if notice is less than 24 hours.
  • 16) If I have further enquires or changes to my order, who do I contact? Ans: Please call our sales hotline at Tel: +65 6265 7532 and speak to your friendly sales consultant.

Partners & Clients

Canteen Services/Cafeterias

  1. ExxonMobil Asia Pacific Pte Ltd
  2. Jacobs Lendlease JLL
  3. Seraya Chemicals Singapore Pte Ltd
  4. Penta Ocean Construction Co. Ltd
  5. Koh Brothers Building & Civil Engineering Contractor Pte Ltd
  6. Obayashi Corporation
  7. Chiyoda Singapore Pte Ltd
  8. Chiyoda Corporation
  9. Rotary Engineering Limited
  10. Plant Engineering Construction Pte Ltd
  11. Foster Wheeler Eastern Pte Ltd
  12. Toyo Engineering Corporation
  13. M & W Zander Singapore Pte Ltd
  14. Wilrich Café Pte Ltd
  15. Punj Lloyd Limited
  16. Shell Eastern Petroleum (Pte) Ltd
  17. Boskalis International BV
  18. Chiyoda 2
  19. SLNG Samsung
  20. Hitachi Technology Plant
  21. Tuas Power
  22. JGC
  23. MES/PCS
  24. SAESL
  25. LANXESS Butyl Pte Ltd
Catering Services
  1. Prime Minister's Office (PSC Secretariat)
  2. Ministry Of Education
  3. Defence Science & Technology Agency
  4. National Health Care Group Pte Ltd
  5. National Library Board
  6. National University of Singapore
  7. People's Association (Sds Stardus)
  8. Carrefour Singapore Pte Ltd
  9. Walt Disney Television Singapore Pte Ltd
  10. L'Oreal Singapore Pte Ltd
  11. Yokogawa Engineering Asia Pte Ltd
  12. Singapore Training & Development Association
  13. Jurong Town Corporation
  14. The Civil Services Resort
  15. Bax Global Pte Ltd
  16. Drilmaco Pte Ltd
  17. Creatus Events Pte Ltd
  18. Positronic Asia Pte Ltd
  19. MWH Consultants Singapore Pte Ltd
  20. Sanwa Chemical Singapore Pte Ltd
  21. Fraser Serviced Residences Pte Ltd
  22. Loh & Loh Construction Pte Ltd
  23. Penta-Ocean/Koon/Dredging International/Boskalis/Ham JV
  24. Hewlett Packard Singapore (Sales) Pte Ltd
  25. Porche Centre Singapore Pte Ltd
  26. Horizon Terminal Management Pte Ltd
  27. ExxonMobil Asia Pasific Pte Ltd
  28. Jacobs Lendlease JLL
  29. Seraya Chemicals Singapore Pte Ltd
  30. Penta Ocean Construction Co. Ltd
  31. Koh Brothers Building & Civil Engineering Contractor Pte Ltd
  32. Obayashi Corporation
  33. Chiyoda Singapore Pte Ltd
  34. Chiyoda Corporation
  35. Rotary Engineering Limited
  36. Plant Engineering Construction Pte Ltd
  37. Foster Wheeler Eastern Pte Ltd
  38. Toyo Engineering Corporation
  39. M & W Zander Singapore Pte Ltd
  40. Wilrich Café Pte Ltd
  41. Punj Lloyd Limited
  42. Shell Eastern Petroleum (Pte) Ltd
  43. Boskalis International BV
  44. Goodrich Aerostructures Services (Asia) Pte Ltd
  45. Partnering in NDP celebrations since 2002 to current 2013
  46. SLNG Samsung
  47. Siemens Singapore

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